Google Pay, also known as GPay, is a digital wallet platform and online payment system. It allows users to make contactless card payments, pay online, and send or receive money from other GPay users. However, some users may encounter the “Google Pay is updating right now” error message and be unable to access the app. This article will discuss the common causes and solutions for fixing this error on both Android and iOS devices. Follow the troubleshooting steps below to resolve the issue.What Causes the “Google Pay Is Updating Right Now” Error?
Here are some common reasons why you may see the “Google Pay is updating right now” error:
- Outdated app version – If you haven’t updated the Google Pay app to the latest version, you may encounter issues. Google releases regular updates to fix bugs and add new features.
- Connection issues – Problems with your internet connection, weak Wi-Fi signal, or using cellular data can prevent the app from updating properly.
- Insufficient storage space – The app may be unable to update if your device is low on storage. Clear cache files or delete unused apps and files to free up space.
- System software out of date – An outdated version of Android or iOS could cause compatibility issues with the GPay app. Keep your operating system updated.
- Server problems on Google’s end – Sometimes app updating issues originate from disruptions or temporary outages on Google’s servers.
How to Fix “Google Pay Is Updating Right Now” Error on Android
Follow these troubleshooting steps on your Android device:
Check your Internet Connection
- Go to Settings > Network & Internet > Wi-Fi to ensure you’re connected to a stable Wi-Fi network. Turn off Wi-Fi and try using mobile data if the issue persists.
- Run a speed test to confirm your internet connection is working properly. Slow speeds can disrupt the update process.
- Restart your router if connected to Wi-Fi at home to refresh the connection.
Update Google Play Services
- Open Settings > Apps & notifications > See all apps.
- Locate Google Play services and tap the app.
- Select Update and wait for it to download the latest version.
Update Google Play Store
- Open the Play Store app.
- Tap the profile icon in the top right.
- Select Settings > General > Update Play Store.
Uninstall Updates and Reinstall Google Pay
- Go to Settings > Apps & notifications > See all apps.
- Find Google Pay, tap the app, and select Uninstall updates.
- Next, open the Play Store, search for Google Pay, and reinstall the app.
Clear Cache and Data
- Go to Settings > Apps & notifications > See all apps > Google Pay.
- Tap Storage & cache > Clear cache and Clear storage to delete temporary files and app data.
- Reopen Google Pay and check if the error persists.
Restart Your Android Device
- Hold down the Power button for a few seconds until “Power off” appears.
- Tap it and wait 30 seconds after the phone fully powers down.
- Press and hold the Power button again to restart your device.
- Once restarted, open Google Pay to see if the issue is fixed.
Update Your Android Version
- Go to Settings > System > System update.
- See if an Android OS update is available for your device. Install it and reboot.
- Updating to the latest Android version can resolve app compatibility bugs.
If none of these steps work, get in touch with Google Pay customer support for further assistance on troubleshooting the “updating right now” error.
Fixing “Google Pay Is Updating Right Now” on iPhone
For iPhone and iPad users seeing this error, try these troubleshooting suggestions:
Check Internet Connection
- Go to Settings > Wi-Fi and connect to a stable Wi-Fi network if you aren’t already.
- Alternatively, turn off Wi-Fi and switch to cellular data.
- Run a speed test to confirm you have a fast, working internet connection.
Update iOS Software
- Go to Settings > General > Software Update.
- Install the latest iOS update available for your device. Keeping your operating system up-to-date can fix app issues.
Reinstall the Google Pay App
- Delete Google Pay from your iOS device by long-pressing its icon until the cross appears. Tap the cross to delete it.
- Next, open the App Store and redownload and install the Google Pay app.
Restart Your iPhone
- Press and hold the Power button until the “slide to power off” message appears.
- Slide to turn off your device and wait 30 seconds.
- Press and hold the Power button again to restart your iPhone or iPad.
- Once restarted, check Google Pay to see if the error has been resolved.
Reset Network Settings
- Go to Settings > General > Reset.
- Tap Reset Network Settings – this will erase all network settings and restore them to default.
- Try using Google Pay again to see if this fixed the issue. You will have to rejoin Wi-Fi networks.
Getting in touch with Apple Support is recommended if you still see the “updating right now” message after trying all troubleshooting steps.
Preventing Future Google Pay Update Issues
Here are some tips to avoid Google Pay problems when updating the app in the future:
- Maintain sufficient storage space on your device. Delete unused apps and files regularly.
- Keep your device operating system and Google Play Services/iOS up to date.
- Connect to a stable Wi-Fi network or strong cellular data when updating apps.
- Don’t update multiple apps simultaneously as this can cause conflicts.
- Restart your phone periodically – this clears out temporary glitches.
- Update apps only over a secure internet connection to prevent corrupted files.
- Get in touch with Google Pay or Apple customer support if an update fails repeatedly.
Following these best practices for app updating hygiene will prevent headaches caused by Google Pay errors when new versions roll out.
- The “Google Pay is updating right now” error typically occurs due to an outdated app, connection issues, insufficient storage, or problems on Google’s end.
- On Android, fixing it involves updating the Play Store, Play Services, and Google Pay app, resetting and reinstalling the app, clearing cached data, and restarting your device.
- For iPhone users, solutions include reinstalling Google Pay, updating iOS, restarting your device, and resetting network settings.
- Maintaining your device software, apps, storage, and internet connection can prevent future update errors with Google Pay and other apps.
In summary, the “Google Pay is updating right now” error message can prevent you from accessing the app but is fixable on both Android and iOS devices. Confirm you have a stable internet connection, sufficient storage space, and the latest app and operating system versions. Reinstalling Google Pay, resetting the app’s data/cache, and restarting your phone can often resolve the issue by refreshing the updating process. Avoiding storage and connectivity problems while keeping apps updated regularly will help prevent headaches with Google Pay updates in the future.
Q1: Why does the ‘Google Pay is updating right now’ error occur?
A1: This error most commonly occurs due to an outdated or buggy app version, insufficient storage space, poor internet connectivity, outdated operating system software, or temporary server issues on Google’s end.
Q2: How do I update Google Play Services on Android?
A2: Go to Settings > Apps & notifications > See all apps, find Google Play services, tap the app, and select Update to download the latest version.
Q3: What happens when I clear cache and data for Google Pay?
A3: Clearing the cache deletes temporary files while clearing data erases your app preferences and login details. It refreshes the app to its default state.
Q4: Is it safe to reset network settings on an iPhone?
A4: Yes, resetting network settings is safe. It simply erases all Wi-Fi networks, cellular data, VPNs etc and restores default settings so you can try reconnecting.
Q5: How often should I restart my Android phone?
A5: It’s good practice to restart your Android device once every few days. This clears out temporary glitches and keeps performance smooth.
Q6: My Google Pay app has very little storage left. How do I free up space?
A6: You can free up storage space by deleting unused apps, large files, and clearing cached data. Also move photos/videos to cloud storage or a computer.
Q7: I only see the ‘Google Pay is updating’ error on cellular data. What should I do?
A7: This points to an issue with your mobile data connectivity. Try resetting network settings and ensure your data works well with other apps. Connect to stable Wi-Fi to update Google Pay.
Q8: What happens if I delete the Google Pay app when it’s stuck updating?
A8: Deleting the app can allow you to break out of the stuck update loop. You can then freshly reinstall Google Pay from the app store and try updating it again.
Q9: I reinstalled Google Pay but still see the ‘updating right now’ error. Any other fixes?
A9: If reinstalling didn’t work, also try rebooting your device, updating your operating system, clearing app data/cache, and double checking your internet connection. Get in touch with customer support if it persists.
Q10: How do I contact Google Pay customer support for troubleshooting help?
A10: You can contact Google Pay support via email at [email protected] or start a live chat from the Google Pay help center.