How To Fix GeForce Now Error Code 0x0000009d?

GeForce Now is a cloud gaming service from Nvidia that allows you to stream games on demand. It removes the need for high-end gaming hardware by letting you play games using Nvidia’s servers and streaming the video to your device.How To Fix GeForce Now Error Code 0x0000009d?However, many users encounter different error codes when trying to use GeForce Now. One common error is the 0x0000009d code. This typically appears when there are issues launching a game session on GeForce Now.

In this comprehensive guide, we’ll cover what the 0x0000009d error means and how to troubleshoot and fix it on Windows PC, Mac, Android, and iOS. Follow the solutions and you’ll be back to cloud gaming in no time.

What is the GeForce Now 0x0000009d Error?

The 0x0000009d error is a generic error message that indicates there was a problem initializing or launching a game session on GeForce Now.

Some common triggers for this error include:

  • Network connectivity issues between you and Nvidia’s servers
  • Problems with the Nvidia client app on your device
  • Corrupted game files or incompatible games/hardware
  • Overloaded Nvidia servers unable to start a new session
  • Account permissions or geographical restrictions blocking access
  • Outdated app or driver software resulting in conflicts

The error typically appears right when you try to open or launch a game. The game screen will fail to initialize, instead showing the message “Error Code: 0x0000009d”.

Thisprevents you from streaming your game successfully. To get back up and running, you’ll need to troubleshoot and eliminate the root cause.

How To Fix GeForce Now Error Code 0x0000009d on Windows

Here are the top fixes and troubleshooting steps to resolve the 0x0000009d error on a Windows PC:

Restart Your Network Devices

The first step is to restart your modem, router, and PC. This refreshes the network connection between your computer and Nvidia’s servers.

Power cycle each device by unplugging them from power for 30 seconds and plugging them back in. Then test GeForce Now again.

Check Your Internet Connection

Make sure you have a stable, broadband high-speed internet connection. GeForce Now recommends a minimum of 15Mbps for 720p streaming and 25Mbps for 1080p.

Use a speed test site to check your actual speeds. Reboot your router and modem if speeds are lower than normal. Connect via ethernet if possible.

Update GeForce Now App and Drivers

Outdated software can cause conflicts and errors.

In the GeForce Now app, check for any available updates and install the latest version. Also update your Nvidia Game Ready graphics drivers from GeForce Experience. Reboot after updating.

Verify Game Files

Corrupted game file caches can lead to the 0x0000009d error.

In the GeForce Now app, open Settings > Manage Games > Verify. This scans and repairs any damaged files.

Disable Overlays and Background Apps

Apps running overlays and notifications in the background can interfere with games.

Use Task Manager to close any unnecessary processes and apps before launching GeForce Now. Disable overlays like Nvidia Share and Discord.

Adjust Your Router QoS Settings

Try giving the GeForce Now traffic higher priority by adjusting Quality of Service (QoS) settings on your router.

Refer to your router admin page to configure QoS rules. This improves stability and reduces lag.

Contact Customer Support

If the error persists, contact Nvidia’s customer support. They can further troubleshoot or determine if there are any restrictions on your GeForce Now account.

How To Fix GeForce Now Error Code 0x0000009d on Mac

Mac users can encounter the same 0x0000009d error when using GeForce Now. Here are the top fixes for Mac:

Restart Your Devices

As with Windows, restart your Mac, modem, and router to refresh the network connection.

Update the GeForce Now App

Open the GeForce Now app and check for any new updates to install. Keeping the app up-to-date resolves many errors.

Verify Game Files

In the GeForce Now app, head to Settings > Application Settings > Manage Games. Click “Verify” to scan and repair corrupt game files.

Check Your Firewall and Antivirus

Your firewall or antivirus software could be blocking connections to Nvidia’s servers or the GeForce Now app. Try adding exceptions for the app.

Reset GeForce Now Data

Resetting GeForce Now app data fixes improperly configured files causing issues.

Open Finder, hit Shift+Command+G, enter “~/Library/Application Support/NVIDIA Corporation/GeForceNOW/”, then delete the folder “cef_data_dir”.

Contact Nvidia Support

Reach out to the Nvidia support team if other troubleshooting steps fail. They can look into your account status and resolve any restrictions.

How To Fix GeForce Now Error Code 0x0000009d on Android

Android users have fewer options to troubleshoot, but these steps can help resolve error 0x0000009d:

Restart Your Phone and Router

Reboot your Android device and router modem to refresh the network connection.

Toggle Airplane Mode On and Off

Turn on Airplane mode for 30 seconds, then turn it off. This forces your phone to re-establish the wifi connection.

Check for GeForce Now Updates

Open the Google Play Store and check if any GeForce Now app updates are available. Install the latest version.

Clear App Data and Cache

In your Android Settings, find the GeForce Now app. Select Storage > Clear Cache and also Clear Data. This resets the app.

Use Mobile Data Instead of Wifi

Temporarily switching to mobile data avoids any wifi issues. If GeForce Now works, then the problem is with your home network.

Contact Customer Support

If you still get the 0x0000009d error on mobile data, reach out to customer support for troubleshooting. They can investigate issues with your account access.

How To Fix GeForce Now Error Code 0x0000009d on iOS

For iPhone and iPad users, try these tips to troubleshoot error code 0x0000009d:

Restart and Reset Network Settings

Power cycle your iOS device and wifi router. Also reset the network settings on your iPhone or iPad by going to Settings > General > Reset > Reset Network Settings.

Check for App Updates

Open the App Store and look for any GeForce Now app updates. Tap Update to install any available fixes and improvements.

Offload and Reinstall the App

As a last resort, you can offload and reinstall GeForce Now to clear out any corrupted data. Open the app, go to Settings > Offload App > Reinstall.

Use Cellular Data Instead of Wifi

Switch to cellular data to test if the error only occurs on your wifi. If GeForce Now works fine over mobile data, there could be an issue with your home network configuration.

Contact Customer Support

Get in touch with Nvidia’s support team for further troubleshooting, especially if you still see the error when on cellular data. Provide any details to help them investigate.

Preventing GeForce Now Error Code 0x0000009d

To avoid encountering GeForce Now error 0x0000009d going forward, keep these tips in mind:

  • Maintain a fast, stable internet connection of at least 25Mbps
  • Use a wired ethernet connection instead of wifi when possible
  • Keep your network equipment and GeForce Now app updated
  • Close unused background apps when gaming
  • Add firewall exceptions for the GeForce Now app and servers
  • Verify game files before launching if you notice crashes or visual corruption
  • Don’t overclock your system or GPU when using GeForce Now
  • If issues persist, contact support to check for any account restrictions


Error code 0x0000009d can be frustrating but is often fixable. In most cases, it indicates a network connection issue between your device and Nvidia’s servers. Going through troubleshooting steps like restarting devices, updating software, verifying game files, and contacting support will help resolve the problem.


  1. What causes the 0x0000009d error on GeForce Now?
    This error is typically caused by network connectivity problems, outdated software, corrupted game files, overloaded servers, or account issues preventing access.

  2. Where does the 0x0000009d error code appear?
    The code shows up on the game launch screen when GeForce Now fails to initialize a game session.

  3. Can I fix it without contacting support?
    Yes, most users can resolve it themselves by troubleshooting their network, updating software, verifying game files or changing settings.

  4. Does restarting devices help fix 0x0000009d?
    Yes, restarting your modem, router and computer can refresh the network connection and resolve temporary glitches.

  5. Do I need to update GeForce Now and my graphics drivers?
    Updating to the latest GeForce Now app and Game Ready drivers is recommended to fix software conflicts.

  6. How do I verify game files on GeForce Now?
    In the GeForce Now app, go to Settings > Manage Games and use the Verify button to scan for corrupted files.

  7. Will changing QoS settings on my router help?
    Yes, prioritizing the GeForce Now traffic can improve stability and reduce lag. Refer to your router admin page.

  8. Does 0x0000009d mean my internet speed is too slow?
    Possibly, GeForce Now requires at least 15-25Mbps for 720p or 1080p streaming. Check your speed to confirm.

  9. What if I get the error on mobile data instead of wifi?
    Contact Nvidia support as this indicates an issue with your account rather than your own network.

  10. Can antivirus or firewall software cause the 0x0000009d error?
    Yes, you may need to add exceptions for the GeForce Now app and Nvidia’s servers.

  11. Is 0x0000009d related to overclocking my GPU?
    It can be, overclocking is not recommended when using GeForce Now as it can cause stability issues.

  12. Should I reinstall GeForce Now to fix the error?
    On mobile devices, offloading and reinstalling the app can clear out corrupted data.

  13. I keep getting disconnected with 0x0000009d, what can I do?
    Contact support, you may be experiencing an issue with your account or restrictions in your region.

  14. Does this error code indicate my hardware is incompatible?
    Not necessarily, it is usually a software or network issue. But contact support if problems persist.

  15. Can third-party VPNs help fix 0x0000009d errors?
    Using a VPN could resolve regional access issues, but other problems are better addressed through direct troubleshooting.

  16. Is 0x0000009d related to GeForce Now server issues?
    Yes, if servers are overloaded it can prevent initializing game sessions, resulting in this error for some users.

  17. How can I prevent 0x0000009d errors in the future?
    Keep your network hardware updated, use a fast wired connection, close other apps while gaming, and verify files regularly.

  18. Does the 0x0000009d error always show the same message?
    Yes, the code itself does not change. The message shown is always “Error Code: 0x0000009d”.

  19. Can multiple games show this error, or is it game-specific?
    It can happen with any games streamed through GeForce Now, it is not tied to one specific game.

  20. Is there anything else I can try if the suggested fixes don’t work?
    Yes, contact Nvidia’s customer support for further specialized troubleshooting assistance tailored to your setup.


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