How To Fix F1 TV App bm1300 Error?

Watching Formula 1 races live can be an exhilarating experience for fans. With the F1 TV app, you can stream races in real-time right on your preferred device. However, many users have reported getting a ‘bm1300’ error which prevents them from watching the live coverage. If you have encountered this error, don’t worry – this guide will walk you through the various solutions to fix the F1 TV app bm1300 error.

How To Fix F1 TV App bm1300 Error?

Understanding the bm1300 Error

The bm1300 error typically shows up with the message “Media playback has failed. Please close and restart the application (bm1300).” Essentially, this indicates that there is an issue with playing the video stream in the app.

The error seems to occur due to a variety of reasons, ranging from problems with the app itself to network connectivity issues. Thankfully, there are a few things you can try to get the app working again so you don’t miss out on any of the high-octane action.

Step-by-Step Fixes for the bm1300 Error

Here are some troubleshooting steps to resolve the bm1300 error on F1 TV:

Restart the App and Device

The first thing to try is closing and restarting the F1 TV app. Force quit the app if it is unresponsive. Then launch the app again and see if the error persists. Restarting your streaming device can also help clear out any software glitches.

Check Your Internet Connection

Issues with your internet connectivity are a common source of streaming errors. Make sure that your Wi-Fi or mobile data connection is strong and stable. Connect your device directly to the router if possible. Running a speed test can confirm if your network is up to streaming requirements.

Update the App and OS

Outdated software can trigger compatibility issues and bugs. Update the F1 TV app to the latest version from your device’s app store. Also install any pending updates for your device’s OS. This will ensure optimal performance.

Clear the App’s Cache and Data

Over time, cache and data buildup can cause apps to malfunction. On your device, find the F1 TV app in the settings menu. Clear the app cache and app data by pressing the associated buttons. This will wipe any corrupt files causing errors.

Check Subscription Status

You will need an active subscription for F1 TV to stream races. Make sure your F1 TV Pro or Access subscription is current and you can log in successfully. If not, you will need to renew it or sign up for a new subscription.

Use a Different Device

See if the bm1300 error occurs on other devices when you run the F1 TV app. This can help determine whether the problem is isolated to a single device. An older or lower spec device may struggle with higher quality streams.

Contact F1 TV Support

If you have tried all other troubleshooting methods, get in touch with the F1 TV support team. They may be able to identify and resolve any issues on their end contributing to the bm1300 error.

Preventing bm1300 Errors in the Future

Once you have fixed the bm1300 error, you can take steps to avoid running into it frequently:

  • Ensure your streaming devices are running the latest firmware/software updates. Set apps to update automatically.
  • Use a fast and stable internet connection for streaming. Ethernet or 5GHz Wi-Fi networks are recommended.
  • Don’t use VPNs or proxies as they can interfere with streaming services.
  • Check for F1 TV app updates regularly before races to avoid version-related issues.
  • Restart your devices occasionally to clear memory issues. Also restart your router if connectivity is poor.
  • Free up storage space on your device to prevent performance lagging. The F1 TV app may freeze up if storage is low.
  • Contact support if you notice the error appearing consistently even after troubleshooting.


Q. Why does the bm1300 error happen?
A. This error typically occurs due to problems with media playback in the app, often caused by software glitches, network issues, app crashes, outdated software, subscription problems, etc.

Q. Does bm1300 indicate a problem with my device?
A. Not necessarily – while an older, lower spec device may struggle with higher quality video, the bm1300 error can also occur on newer devices. Troubleshooting helps identify the cause.

Q. I can’t update or reinstall the F1 TV app. What should I do?
A. Try restarting your device and re-checking for app updates. Also ensure you have stable internet and sufficient storage space. As a last resort, reset your device to factory settings.

Q. My internet speed is very fast but I still get bm1300. Why?
A. Even with high internet speeds, factors like Wi-Fi interference, connection drops or congested networks can affect streaming. Use an ethernet connection for more reliable connectivity.

Q. How can I prevent the bm1300 error from happening so frequently?
A. Regularly updating apps/OS, using fast Wi-Fi, freeing up device storage, restarting your router, and contacting support if issues persist can help minimize this error.

Q. I refreshed my F1 TV subscription but still get bm1300. Any advice?
A. Sometimes subscription status can take time to update across devices. Log out and log back in to the app, then force quit and relaunch it. Check subscription status on the F1 TV website.

Q. Will using a VPN cause the bm1300 error?
A. Yes, VPNs can often interfere with streaming services. For best results, stream F1 TV without using a VPN active.

Q. My tablet gets bm1300 but phone doesn’t. Why?
A. The app may have software issues or data corruption when installed on certain devices. Try reinstalling the app, restarting your tablet and checking for any OS or app updates.

Q. I can’t access the Cache and Data options for F1 TV app. What now?
A. On some devices like iOS, you cannot directly clear cache/data. Try deleting and reinstalling the app instead. Also restart your device for a fresh slate.

Q. How can I contact F1 TV support for assistance with bm1300?
A. You can contact them via live chat on the F1 TV website, or email them at [email protected]. Provide device details and describe the error pattern.

Key Takeaways on Resolving bm1300 Error

  • Restarting the app, device, router can quickly fix temporary software glitches causing bm1300.
  • Check for app and OS updates, reinstall app, or reset device to factory settings if issues persist.
  • Ensure subscriptions are active and you can login successfully to rule out authorization issues.
  • Ethernet connections provide the fastest and most reliable connectivity needed for streaming.
  • Contact F1 TV customer support if you are unable to resolve the error after thorough troubleshooting.
  • Keep apps, OS updated and regularly restart devices and router to avoid recurring issues.


While the bm1300 error can be frustrating, preventing you from watching F1 races live on the app, there are several effective troubleshooting steps you can take to get it resolved. Start with simpler solutions like restarting the app and device. For persistent issues, probe deeper into software updates, network connectivity, app reinstalls and account access. Contacting customer support also provides assistance tailored to your issue. With the right fix, you can get back to enjoying the non-stop entertainment of Formula 1 broadcasts.

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