How To Fix Crunchyroll Error Code P-114?

Crunchyroll is a popular anime streaming service that allows users to watch the latest anime episodes shortly after they air in Japan. However, users sometimes encounter error messages like Error Code P-114 that prevent them from watching their favorite shows.

How To Fix Crunchyroll Error Code P-114?

Common Causes of Crunchyroll Error Code P-114

Here are some of the most common reasons why Crunchyroll users encounter Error Code P-114:

  • Outdated app – If you haven’t updated the Crunchyroll app in a while, an outdated version could trigger Error Code P-114. Make sure you’re running the latest version of the app.
  • Network connectivity issues – Problems with your internet connection, like using public Wi-Fi or a weak signal, can interfere with streaming and cause error messages. Try disconnecting and reconnecting to the network.
  • Incorrect region settings – Crunchyroll restricts certain content to specific geographic regions. If your device region doesn’t match your Crunchyroll account, it may trigger Error Code P-114.
  • Overloaded servers – During periods of high traffic, Crunchyroll’s servers can become overloaded and be unable to stream content properly, resulting in errors.
  • Account or payment problems – Issues with your Crunchyroll account, like an invalid payment method, can prevent access to content and cause Error Code P-114.
  • Device incompatibility – In rare cases, an older or incompatible device may have trouble running the Crunchyroll app and displaying content, leading to errors.
  • Corrupt app data – Glitches, bugs or corrupted data within the Crunchyroll app can sometimes cause Error Code P-114.

Troubleshooting Steps to Fix Crunchyroll Error Code P-114

If you encounter Error Code P-114, don’t panic – in most cases, it can be easily fixed. Try these troubleshooting steps:

Restart Your Device and App

A simple restart of your device and the Crunchyroll app can often resolve Error Code P-114:

  1. Force quit the Crunchyroll app if it’s currently running.
  2. Restart your Android, iOS, or other device.
  3. Launch the Crunchyroll app again after the restart.

Restarting clears out any corrupted app data or memory errors that could be causing Error Code P-114.

Update the App to the Latest Version

An outdated version of the Crunchyroll app is a common trigger for error codes. Update to the latest version:

  • On Android – Open the Play Store, go to “My Apps & Games” and check for a Crunchyroll update.
  • On iOS – Go to the App Store, tap your profile icon, and check the Updates tab for a Crunchyroll update.

Install the newest app update and try streaming again.

Re-login to Your Crunchyroll Account

Sometimes Error Code P-114 is caused by account connectivity issues. Log out and back in:

  1. In the Crunchyroll app, tap the account icon in the bottom right corner.
  2. Choose Log Out to sign out of your Crunchyroll account.
  3. Input your credentials again and sign back into your account.

Logging in fresh will refresh your account access and entitlements.

Double Check Your Region Settings

Due to licensing restrictions, Crunchyroll limits certain anime titles to specific regions. If your device region doesn’t match the country registered for your Crunchyroll account, Error Code P-114 can appear.

Verify your region is configured correctly:

  • On your device – Check the region settings and set to the appropriate country for your account.
  • On the Crunchyroll website – Log into your account settings and confirm your country is set correctly under Account Information.

Correct any region mismatches between your device, app and account. Streaming should now work properly.

Check Your Internet Connection

Network connectivity issues are a frequent cause of Error Code P-114. Test your network:

  • Try streaming Crunchyroll while connected to a different Wi-Fi network or switch to mobile data.
  • Confirm your internet connection works properly by loading other websites and streaming a test video from another service like YouTube.
  • Reset your modem and router to refresh the connection.

If Crunchyroll streams correctly over a different network, the problem is with your regular Wi-Fi or ISP. Contact them to troubleshoot and restore full connectivity.

Clear the App Cache and Data

Corrupted app data is a common source of Error Code P-114. Clearing the cache and data will wipe any glitched files:

  1. Close the Crunchyroll app if it’s running.
  2. Open your Android or iOS Settings.
  3. Find the Apps or Application Manager.
  4. Select Crunchyroll.
  5. Tap Clear Cache and Clear Data options.
  6. Restart your device.

With the corrupted data erased, open Crunchyroll and try watching anime again.

Advanced Troubleshooting for Persistent Error Code P-114

If you still see Error Code P-114 after trying the basics, attempt further advanced troubleshooting steps:

  • Try deleting and reinstalling the Crunchyroll app from scratch. This wipes any lingering corrupted files.
  • On Android, force stop the app, clear data/cache, uninstall updates, and roll back to the factory version of the app.
  • Disable and re-enable your Crunchyroll account to force a fresh activation.
  • Try watching Crunchyroll on another device like a smartphone, tablet or smart TV. If it works fine there, an issue with your primary device is likely causing Error Code P-114.
  • As a last resort, perform a factory reset on your device to eliminate any OS, software or filesystem errors contributing to Error Code P-114.

If no DIY fixes resolve the problem, contact Crunchyroll customer support for further specialized troubleshooting.

Preventing Crunchyroll Error Code P-114 in the Future

Once you’ve corrected Error Code P-114, follow these tips to avoid seeing it again in the future:

  • Keep the Crunchyroll app updated to the latest version at all times. Enable automatic updates if your device allows it.
  • Use a reliable high-speed internet connection for streaming. Test your network speed to ensure it meets minimum requirements.
  • Don’t use free public Wi-Fi networks – they often have interference or bandwidth issues.
  • Configure your device region setting properly and double check account country restrictions.
  • Periodically clear the Crunchyroll cache and data to prevent corrupted files.
  • Restart your device before watching lengthy anime streaming sessions to clear memory.
  • If issues reappear, delete and reinstall the Crunchyroll app for a clean slate.


Error Code P-114 can certainly be annoying and disrupt your Crunchyroll anime streaming. However, in most instances, it can be quickly fixed with a few simple troubleshooting steps like updating the app, relogging into your account, clearing the cache, or ensuring your network connection is solid. For persistent issues, advanced fixes like reinstalling the app, factory resetting your device, or contacting Crunchyroll support can get Error Code P-114 resolved permanently. With the right solutions, you’ll be back to enjoying new anime episodes in no time.

Key Takeaways:

  • Error Code P-114 is commonly caused by outdated apps, network issues, region settings, overloaded servers, account problems or corrupted data.
  • Restart your device and Crunchyroll app, update to the latest app version, re-login to your account, confirm region settings, and check your internet connection.
  • Clearing the Crunchyroll cache and data, reinstalling the app, switching devices, or factory resetting your device may fix persistent Error Code P-114.
  • Keep the Crunchyroll app updated, use a stable internet connection, configure your region properly, and periodically clear cache/data to avoid Error Code P-114 in the future.

Frequently Asked Questions  

1. Why do I keep getting Crunchyroll Error Code P-114?
The most common reasons for Error Code P-114 are an outdated app, connectivity issues, region mismatches, overwhelmed Crunchyroll servers, account problems, or corrupted app data/files.

2. How can I update the Crunchyroll app to the latest version?
On Android open the Play Store, go to “My Apps & Games” and check for a Crunchyroll update. On iOS, go to the App Store, tap your profile, and check for updates.

3. Does restarting my device and the Crunchyroll app fix Error Code P-114?
Yes, restarting your device and app can often resolve Error Code P-114 by clearing out any glitches, memory issues, or corrupted files.

4. I reinstalled the Crunchyroll app but still get Error Code P-114 – what now?
For persistent Error Code P-114, try additional steps like deleting and readding your Crunchyroll account, switching to other devices, or performing a factory reset on your device.

5. What should I check if Crunchyroll Error Code P-114 seems to be related to region issues?
Make sure the country/region set on your device matches the country registered to your Crunchyroll account. Mismatches can trigger Error Code P-114.

6. Does Error Code P-114 mean there are problems with my Crunchyroll account?
Not necessarily – app issues are a more common cause. But you may want to check for invalid payment methods, deactivated accounts, or other account-related problems just in case.

7. How do I clear the cache and data for the Crunchyroll app?
On Android or iOS, go to Settings > Apps > Crunchyroll and tap the options to clear the cache and data. Restart your device afterwards.

8. Could my internet connection be to blame for Crunchyroll Error Code P-114?
Yes, connectivity issues like using public Wi-Fi or having a low bandwidth connection can interrupt streaming and cause error messages like P-114.

9. I keep seeing Crunchyroll Error Code P-114 on my iPhone. How can I fix it?
On iOS, make sure the app is updated, restart your device, reinstall the app, clear the cache/data, ensure your region is set properly, and check your internet connection.

10. Will factory resetting my Android or iOS device get rid of Crunchyroll Error Code P-114 permanently?
Factory reset should be a last resort, but can eliminate any OS-level issues causing persistent P-114 errors. Just make sure your data is backed up first.

11. What steps can I take to avoid Crunchyroll Error Code P-114 in the future after fixing it?
Keep the Crunchyroll app updated, use a fast steady internet connection, configure your device region correctly, and clear cache/data periodically to prevent P-114 from returning.

12. Who should I contact for additional help fixing persistent Crunchyroll Error Code P-114 issues?
If you cannot resolve Error Code P-114 through troubleshooting, reach out to the Crunchyroll customer support team for specialized assistance.

13. Why does Crunchyroll Error Code P-114 happen more frequently during peak anime simulcast hours?
Higher traffic volumes can overload Crunchyroll’s servers, leading to interruptions and error messages for viewers trying to access new content.

14. Does Crunchyroll Error Code P-114 indicate the app is down or having server issues?
P-114 can be caused by overloaded Crunchyroll servers struggling to meet high demand. Check the @Crunchyroll Twitter account for system status updates.

15. I started getting Crunchyroll Error Code P-114 after switching internet providers. Can my ISP affect streaming?
Yes, factors like network bandwidth, throttling, congestion, and routing issues with your ISP can impact streaming performance and trigger errors like P-114.

16. Will using a VPN connection help me fix or avoid Crunchyroll Error Code P-114?
A VPN can potentially route around network issues interfering with Crunchyroll streaming. But region misconfigurations may still cause Error Code P-114.

17. How can I find my current Crunchyroll app version number to check if it’s outdated?
On Android, go to Settings > Apps > Crunchyroll > Advanced to find the version. On iOS, go to Settings > Crunchyroll > Version to check.

18. I tried everything but still can’t get rid of Crunchyroll Error Code P-114. What else can I do?
As a last step, contact Crunchyroll customer support to see if they have any other specialized troubleshooting suggestions for stubborn P-114 errors.

19. Does deleting my Crunchyroll account help fix Error Code P-114, or will it return if I create a new account?
Since P-114 is usually an app issue, deleting your account may not resolve it. But creating a fresh account is worth trying as a troubleshooting step before contacting Crunchyroll support.

20. Why does Crunchyroll Error Code P-114 sometimes appear on my smart TV or game console rather than my mobile apps?
The apps on TV platforms and consoles can also become outdated or unstable over time, run into connectivity issues, or have regional mismatches leading to P-114 errors.

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