How To Fix Call of Duty: Infinite Warfare Error Code 32?

Call of Duty: Infinite Warfare is a popular first-person shooter video game that was released in 2016. It is the thirteenth primary installment in the Call of Duty series. Like any video game, Infinite Warfare can sometimes run into errors that prevent the game from functioning properly. One common error that players encounter is Error Code 32.

How To Fix Call of Duty: Infinite Warfare Error Code 32?

This error can be frustrating as it prevents you from playing the game. The good news is that Error Code 32 can often be fixed with some simple troubleshooting. In this comprehensive guide, we will discuss what Error Code 32 is, what may be causing it, and provide solutions to successfully resolve the error code so you can get back in the game.

What is Error Code 32?

Error Code 32 in Call of Duty: Infinite Warfare indicates that the game is unable to connect to the game servers. This connectivity issue prevents you from accessing the online features of the game.

Some common instances when Error Code 32 may appear include:

  • When first launching the game
  • Trying to find a multiplayer match
  • Accessing the in-game store
  • Opening supply drops

The error typically displays with the message: “Error Code 32 – Cannot connect to online services.”

The inability to connect to the game servers limits you to only the offline, solo portions of the game. Naturally, you want to get Error Code 32 fixed so you can fully enjoy Infinite Warfare online.

Potential Causes of Error Code 32

There are a few potential issues that can trigger the Error Code 32 message:

Internet Connection Problems

The most common reason for Error Code 32 is an unstable internet connection. For online games like Infinite Warfare, a steady internet connection is required to communicate with the game servers.

Check that your internet is working properly and you don’t have a weak signal or bandwidth issues. Using a wired internet connection rather than WiFi can help resolve connectivity problems.

Servers Temporarily Down

Sometimes the Call of Duty: Infinite Warfare servers go down for maintenance or experience outages. When this occurs, you’ll be unable to connect until the servers are back up and running.

Outdated Game Version

Having an outdated version of the game can cause connectivity problems. Make sure your Infinite Warfare is fully updated with the latest patches and downloads.

Router or Port Issues

There may be router settings or port blocking that is interfering with connecting to the game servers. You may need to adjust your router configuration to open the proper network ports required by the game.

Corrupt Game Files

Damaged or corrupt game files can prevent the game from being able to access the online services. Verifying the game files or reinstalling may be necessary to fix file errors.

How to Fix Error Code 32

With an understanding of what Error Code 32 means and what’s causing it, let’s go through some steps to get the error resolved and get you back in the game:

Restart Your Device and Router

As simple as it sounds, just restarting your platform (PC, Playstation, or Xbox) and router can often fix Error Code 32. This refreshes the connections and clears out any software errors that were preventing connectivity.

Check Internet Connection

Make sure your internet connection is stable and able to access the web. Connecting directly to your router via ethernet cable can circumvent WiFi problems.

Disable VPN if Active

If you use a VPN, try disabling it and connecting directly to access the game servers. VPNs can sometimes interfere with game connectivity.

Port Forward your Router

Log into your router settings and make sure the proper ports are open and forwarded:

  • TCP Ports: 80, 443, 3478-3480
  • UDP Ports: 3074, 3478-3479

Refer to your router manufacturer for specific instructions on port forwarding.

Reset Router to Factory Settings

Resetting your network router to factory default settings can clear up any odd configurations that may be blocking connectivity. Just make sure to reconfigure your router after resetting it.

Verify Latest Game Updates Installed

In the game launcher or dashboard, check for any new Call of Duty updates and install them. Updates frequently patch bugs and connectivity issues.

Scan and Repair Game Files

Use the Scan and Repair option on your gaming platform to check Infinite Warfare’s files for errors and automatically redownload any corrupted data.

Uninstall and Reinstall the Game

As a last resort, completely uninstall Infinite Warfare and then reinstall from scratch. This guarantees any damaged files or caching issues will be wiped clean. Just be sure not to lose any save data you want to keep.

Performing these troubleshooting steps should successfully fix Error Code 32 so you can get back into enjoying online multiplayer and all the great features Infinite Warfare has to offer.

Preventing Error Code 32 in the Future

Once you’ve recovered from Error Code 32, you may be wondering how to avoid it happening again in the future. Here are some tips:

  • Maintain a fast, stable internet connection – slow speeds and latency cause connectivity problems.
  • Keep your gaming platforms and hardware updated with the latest software and drivers. Outdated software can prevent connecting to servers.
  • Allow Infinite Warfare through any firewall or security software you use. Proper exceptions prevent interference with the game’s network requests.
  • Periodically scan and repair the game files to fix any data corruption issues before they occur.

Following these best practices will help minimize any future problems connecting with Error Code 32.

Key Takeaways on Fixing Error Code 32

  • Error Code 32 indicates a connectivity issue preventing access to Call of Duty: Infinite Warfare’s online services.
  • Common causes include internet problems, server outages, outdated games, router settings, and corrupt files.
  • Fixes involve steps like restarting devices, port forwarding, reinstalling the game, and ensuring game updates are installed.
  • Good network practices help avoid Error Code 32 down the road.

With the right troubleshooting, Error Code 32 can be remedied quickly so you can enjoy all of what Infinite Warfare has to offer. Just follow the solutions outlined and you’ll be back blowing away your enemies in multiplayer firefights in no time.

Frequently Asked Questions 

1. Why does Error Code 32 happen?
Error Code 32 is caused by connectivity issues that prevent the game from accessing the Infinite Warfare online services and servers. The most common reasons are unstable internet, server outages, outdated games, router configuration problems or corrupt game files.

2. How can I tell if the Infinite Warfare servers are down?
Check the Infinite Warfare social media accounts or support sites for updates on any server outages. You can also visit third-party gaming server status sites to see any reported issues. If servers are down, you’ll have to wait until Activision brings them back online.

3. Is Error Code 32 only on certain platforms?
No, Error Code 32 can appear across platforms including PlayStation 4, Xbox One and Windows PCs. It occurs whenever connectivity to the game servers is disrupted.

4. Can third-party gaming VPNs cause Error Code 32?
Yes, using virtual private networks designed for gaming can sometimes interfere with connecting properly to multiplayer games. Disable your VPN and try connecting directly.

5. Why is port forwarding recommended to fix Error Code 32?
Opening the proper ports for Call of Duty games allows the network requests to easily pass through your router’s firewall. Port blocking can interfere with the game communicating with remote servers.

6. How can I contact Activision Support about Error Code 32?
You can contact Activision Support directly through their Contact Us page. They may be able to provide additional troubleshooting tips or confirm any server outage.

7. What information should I gather when contacting Activision about Error Code 32?
Provide details like your gamer tag/ID, platform, game version, screen error messages, steps taken, and anything else relevant to contacting their support team about resolving the issue.

8. Does reinstalling Infinite Warfare delete my progress?
No, reinstalling will not delete your save data or progression. However, be sure to backup any data just as a precaution before deleting the game. Save data is usually stored in your platform’s cloud or device storage.

9. I keep getting Error Code 32 but others can play – why?
If others can connect normally then the issue is likely isolated to your network, hardware or game files. Carefully check your router, internet, gaming device, and reinstall the game to troubleshoot your specific situation.

10. How can I prevent Error Code 32 moving forward?
Use a wired connection instead of WiFi, keep your system and Infinite Warfare updated, make sure no firewalls block the game, clear your system cache occasionally, and reinstall now and then to prevent future connectivity problems.


Error Code 32 can certainly be an annoyance for Call of Duty: Infinite Warfare gamers who just want to enjoy the online multiplayer modes. Thankfully, this error can usually be resolved through proper troubleshooting techniques such as restarting devices, port forwarding, reinstalling the game, and ruling out any internet connectivity issues. Being proactive about network maintenance and game file integrity will go a long way towards preventing Error Code 32 instances. Armed with this advice, you can now get Error Code 32 fixed and confidently get back to leading your team to victory in online matches.


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